Business Continuity Plan
What Is Business Continuity?
J.F. Mackie has put in place detailed procedures in the event of an emergency or a significant business disruption.
Our Business Continuity Plan anticipates two types of significant business disruptions, internal and external. Internal disruptions affect only our firm’s ability to communicate and do business, such as a fire in our building. External disruptions prevent the operation of the securities markets or a number of firms, such as a terrorist attack, or a wide-scale regional disruption.
Who is Responsible for Ensuring an Effective Business Continuity Plan?
J.F. Mackie has designated its Chief Financial Officer, Susan Scullion, as the Business Continuity Officer and its Chief Compliance Officer.
What is J.F. Mackie’s Policy Regarding Business Continuity?
It is J.F. Mackie’s policy to respond to a significant business disruption by quickly recovering and resuming operations, protecting all of the firm’s books and records, and allowing our clients to continue to transact business.
In the event that we determine that we are unable to continue our business J.F. Mackie has set in place detailed procedures to assure customers prompt access to their funds and securities.
What Will Happen In the Event of a Significant Business Disruption?
In the event of a significant business disruption an emergency broadcast will be transmitted via this web-site and J.F. Mackie’s internal telephone system.
Should a significant business disruption occur, alternate contact numbers for all employees of J.F. Mackie will be posted on this site immediately to ensure continuity of contact for our clients.
J.F. Mackie is a Type 2 Introducing Broker. As such, all functions relating to the security of client assets and processing of transactions are handled by our carrying broker, National Bank Correspondent Network("NBCW"). NBCN has implemented its own Business Continuity Plan.
What Should I Do If I Cannot Reach My Advisor?
Should you find you are unable to contact a representative of J.F. Mackie in the event of a significant business disruption you can contact NBCN as indicated below and they will be able to assist you with accessing your accounts, funds and trading note that NBCN will accept liqidation orders only. No new lon or short positions will be accepted. No advice will provided.
National Bank Correspondent Network
250 Yonge Street, P.O. Box 19
Toronto, Ontario M5B 2L7
1-866-578-5755
J.F. Mackie has submitted a complete analysis and Business Continuity Plan that has met the requirements of the Investment Dealers Association. This plan will be reviewed once annually to ensure the effective delivery of services to our clients in the event of a significant business disruption.
Any questions or concerns regarding this plan may be directed to either Susan Scullion at (403) 218-6393 or Rob Lesourd at (403) 218-6383.
